{"product_id":"9784571250729","title":"カスタマーハラスメント　強い組織のつくり方","description":"カスハラ対策の法制化動向を整理し、製造・鉄道・物流・道路・空港の5つの実践を実名で追った。現場浸透の課題を解き、働く人を守る備えから良い顧客対応への転換を説く。","brand":"福村出版","offers":[{"title":"Default Title","offer_id":67757372670256,"sku":null,"price":2750.0,"currency_code":"JPY","in_stock":true}],"url":"https:\/\/www.maruzenjunkudo.co.jp\/products\/9784571250729","provider":"丸善ジュンク堂書店ネットストア","version":"1.0","type":"link"}